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Vicky Jain

Re: How to add multiple admins Social intranet group?

07 Feb 2024 14:18
Follow below steps

1. Go to group and click on all Members


2. Click on 3 dots and make any user as admin
Category: Product Feedback
Vicky Jain

Re: Local Bill Submit 27-03-2023, unable to seen

27 Mar 2023 18:47
Please write to helpdesk[at]uknowva[dot]com for support on this matter. or raise a ticket here: support.convergenceservices.in/open.php
Category: General discussion
Vicky Jain

Re: Unable to submit Local TA bill

16 Nov 2022 13:30
You account seems to be a paid one, so you may please send an email to helpdesk [at] uknowva [dot] com once for the team to check and support
Category: Issues and troubleshooting
Vicky Jain

Re: NOT GETTING LOCATION SUGGESTION DURING APPLYING LOCAL REIMBURSEM

30 Jan 2022 00:56
Most probably the key you are using is expired, please contact your IT team to provide a new google maps API key and get it updated in ur instance.

Please refer this documentation to know how to create a maps API key and update it in uKnowva: docs.uknowva.com/how-to/general/258-how-...-google-maps-api-key
Category: Issues and troubleshooting
Vicky Jain

Re: Can not add extension "Policy Acknowledgment"

19 Sep 2021 16:21
Seems like ur instance is too old, it will need an upgrade to use this extension, for now we have disabled the extension.

Regards
Category: General discussion
Vicky Jain

Re: Can not add extension "Policy Acknowledgment"

18 Sep 2021 00:43
which instance r u trying this on? Please try again and share the url of the instance if the issue persists
Category: General discussion
Vicky Jain

Re: Salary break up not showing in payslip

18 Sep 2021 00:42
that was a bug in old version, I just updated that file on ur instance (assuming ur instance is datastub.uknowva.com), please check now.
Category: General discussion
Vicky Jain

Re: Generation employee reports

20 Aug 2021 18:15
one way to pull all data is from User manager. Here you can do:

docs.uknowva.com/how-to/general/107-how-...all-users-in-uknowva

Else, we have a reporting engine too which helps you create custom reports , but this feature is available only for paid customers. If you are a paid customer, you may write to support team for enabling it
Category: General discussion
Vicky Jain

Track Covid Status of your employees in uKnowva HRMS

10 Aug 2021 15:07
Many organizations want to track Covid status, here is a simple way on how you can manage this in uKnowva HRMS. One very simple way is to use this plugin: uknowva.com/extensions/covid-19-tracker/136 , if you want to track certificates too, then you may follow below steps alternatively

Just follow the below steps

Step 1: Create 3 custom profile fields: Covid Stauts (Mandatory field), Dose 1 certificate and Dose 2 certificate (non-mandatory). It will add these fields to edit profile page of employees like this.

Step 2: Add an additional JS to put a validation in place. Override ur profile.edit.php file which is placed in com_community/templates/uknowva folder and add find below code
jQuery(".validateSubmit").click(function(){
	ASK_FOR_LEAVE_CONFIRMATION = false;
});

and replace it by below. Note: please change the fieldcodes correctly
jQuery(".validateSubmit").click(function(){
	ASK_FOR_LEAVE_CONFIRMATION = false;
    /*	 * below custom validation is added for covid certificate validation, please change the field ids
	     * field154 is dropdown of status
	     * 149 is dose 1 certificate
	     * 152 is dose 2 certificate
    */
    switch(jQuery("#field154").val()){
        case "Fully Vaccinated":
            if(jQuery("#field149").val()=="" || jQuery("#field152").val()==""){
                alert("Please attach both doses` certificates");
                return false;
            }
            break;
        case "Partially Vaccinated":
            if(jQuery("#field149").val()==""){
                alert("Please attach your Does 1 certificate");
                return false;
            } 
            break;
    }
});

Done . If not sure about how to create the above fields, just write to uKnowva Support
Category: General discussion
Vicky Jain

Re: disk space is showing full

17 Oct 2020 19:24
Hi,

You should actually upgrade your subscription to get more space, by default free instances have only 2GB of space. Contact the sales team on uknowva.com/contact-us to upgrade.

Regards
Category: Issues and troubleshooting
Vicky Jain

Re: Unable to install Virtual Biometric Plugin from Extension Store

21 Mar 2020 16:55
Thank you for notifying this, we have resolved it now and also installed the plugin, please check and configure it as per your requirement.

Regards
Category: Issues and troubleshooting
Vicky Jain

Re: Unable to install Virtual Biometric Plugin from Extension Store

21 Mar 2020 16:07
Can u let us know the Instance URL?
Category: Issues and troubleshooting
Vicky Jain

Re: not showing overtime in attendance sheet how to configure it?

10 Mar 2020 23:19
Hi Nimesh,

OT by default (In the Free versions) is calculated only when a person works on a non working day, all the hours he/she clocks on that non-working day is calculated as OT.

Can u tell us what is your policy on OT, so that we can advise accordingly?

Regards
Category: General discussion
Vicky Jain

Re: Kunena_config table being truncated

06 Sep 2019 16:58
This was a known bug in an earlier version. It was fixed in this commig: git.convergenceservices.in/vicky.jain/uK...68bf65daaa6191f7fcc2

To quickly resolve this, just upload the below files from this git repo: git.convergenceservices.in/vicky.jain/uK...-patch-2.4.4-to2.5.1

1. components/com_kunena/lib/kunena.config.class.php
2. plugins/adminsettings/globalconfig/globalconfig.php

This happens mainly when you do not have create permissions on the DB.

thanks
Category: Issues and troubleshooting
Vicky Jain

Re: API - Attendance Report

29 Aug 2019 23:59
Sorry, but there is no API available at the moment for this, this will have to be built. do you have experience in PHP development, if yes, we could help you develop it.
Category: APIs & Web services
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