System logs me out every two hours - need an alternative way to track

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System logs me out every two hours - need an alternative way to track

11 months ago
Hi

Firstly, when i login it allows me to login and gives the correct location, however it logs me out every two hours.

Need an alternate way out to track attendance and hours spent at work.

Secondly, When i try and login from my mobile and try to log out from the desktop, it gives me an error.

Regards
Sapna Parab
9594651054
OFFLINE

Re: System logs me out every two hours - need an alternative way to track

10 months, 4 weeks ago
Hi Sapna,

I see that you have enabled the setting of "Automatically punch out offline users"

NewNotifications109.png


To Change this setting, just follow below steps:

1. Login with admin account
2. Go to uKnowva Configuration
3. Click on Plugin manager
4. Search for virtual biometric plugin
5. Find the setting mentioned above and save it.

NewNotifications110.png


Also, can you put a screenshot of the error you are getting while punching out from desktop? It will help us assist you better

Regards
Last Edit: 10 months, 4 weeks ago by Vicky Jain.
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