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Disk space becomes full without uploading large docs, images, etc
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TOPIC: Disk space becomes full without uploading large docs, images, etc

Disk space becomes full without uploading large docs, images, etc 6 years, 2 months ago #232

  • Nirav Bhavsar
Without any uploading large document , images and files uknowva account space is full and unable to upload profile pic. Can you please check it why is it so ?

Re: Disk space becomes full without uploading large docs, images, etc 6 years, 2 months ago #233

  • amit.aher
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  • Administrator
  • Posts: 16
  • Karma: 0
Hello ,

uKnowva keeps creating a lot of temporary files like error logs, audit logs, backups etc. automatically at the backend, hence your space would still keep increasing though you are not uploading heavy files. For now we have cleared the files manually and there is enough space on your instance. If you upgrade to a paid instance, such files will be automatically cleared.

Regards,
Amit Aher
The following user(s) said Thank You: vicky

Re: Disk space becomes full without uploading large docs, images, etc 6 years, 1 month ago #237

  • NIrav
Same issue with my account too, Uknowva can you please release the temp file space for my account ?

Re: Disk space becomes full without uploading large docs, images, etc 6 years, 1 month ago #238

  • Nirav
Please let me know once updated.

Re: Disk space becomes full without uploading large docs, images, etc 6 years, 1 month ago #240

Hi,

Please check now, we have removed temp files, error log from your account.


Thanks,

Re: Disk space becomes full without uploading large docs, images, etc 5 years, 10 months ago #303

  • Nirav
Can you please remove the temp files and have some space i am not able to generate PDF files from my portal.
Thanks
Nirav
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