TOPIC: I wanted to know how I can use eticket support
I wanted to know how I can use eticket support
6 years, 4 months ago #148
Alcolete Valige
Hello, I wanted to know how I can use eticket support,
I\'m on a local domain network and I wanted to use this support for the company. as I do, because I am encountering many difficulties, in introducing new email, new user. help me please. and how can I by the system available to the users in the company?
You can checkout a video tutorial of the system here:
I did not get the query about local domain, do u mean to say how to add new users into the system? In that case you can refer this document on how to add more users: docs.uknowva.com/how-to/34-how-to-add-a-new-user
You can also refer the tutorial to figure out about How to integrate setup the SMTP email settings so that the system can autofetch from an support email and create tickets.