Error in outgoing SMTP email in Ticketing system

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Error in outgoing SMTP email in Ticketing system

2 years, 9 months ago
Hi,

Can you please check I am not able to set SMTP email in Ticketing system

Below is the screenshot
ScreenShot2018-01-10at2.38.48PM.png
Last Edit: 2 years, 9 months ago by Sidharth Bhardwaj.
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Re: Error in outgoing SMTP email in Ticketing system

2 years, 9 months ago
there may be many reasons for this, some firewall issue or a wrong port number.

You may check that on your server and if it does not work, then I would advise to just disable SMTP, the system will still send the email via PHP from the server and if someone replies, the same will be updated on the ticket thread.

thanks
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